Spreadsheets don't scale. Enterprise CRMs don't fit.
Most small teams track customers in a spreadsheet until it hurts — follow-ups slip, nobody knows who talked to whom, and the pipeline lives in one person's head. The big CRMs solve that by burying you in features built for hundred-seat sales orgs, then charging per seat for the privilege.
And every industry talks about its work differently. A stove shop, a pool service, an HVAC outfit — same pipeline mechanics, completely different words. Most CRMs make you bend your business to their labels. LymeCRM bends the labels to your business — through configuration, not custom code.
Small-team CRM, configurable to your vertical
Everything below exists in the product today; it's what we're hardening during early access.
- Customers, contacts, and the full history of every interaction
- Pipelines with stages you define — only the Open / Won / Lost anchors are fixed
- Your vocabulary throughout: lead sources, lost reasons, job types, and statuses are all admin-editable
- Custom fields without code — add the fields your industry needs from the admin screen
- Follow-ups and reminders so nothing slips
- Track customer equipment and assets, labeled however your trade says it
- Multi-tenant with strict isolation — every query is scoped to your organization
- Built on the same audited, role-secured foundation as the rest of the suite
The honest status
This site is the honest map of the suite — every page says exactly where its product really is.
LymeCRM is in active development with its first real business already running on it as tenant #1 — a hearth-products retailer whose day-to-day use keeps the roadmap grounded. We run our own consulting practice on it as tenant #2, which keeps the generic core honest.
Early access means exactly that: the product works, we're hardening it, and we onboard a few teams at a time so each one gets real attention.
Your pipeline, your words.
If your team has outgrown the spreadsheet but dreads the enterprise CRM migration, tell us a little about what you do. We'll configure a tenant around your vocabulary and walk you in.
Request early access to LymeCRM
One request covers anything you check below. We'll reach out by email to get you set up.
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